Infusion Solutions is owned and operated by Rowena Birnel, a 1988 graduate of University of Washington School of Pharmacy. Rowena’s pharmacy career includes seven years as an investigational drug coordinator and ambulatory care pharmacist at the Seattle VA Medical Center. She has 15 years experience working in the home infusion industry for two national home infusion providers.
Rowena is proud to be a part of a highly motivated and talented team of professionals whose focus is quality and personalized patient care. She is excited about the opportunity to provide the community a local and accommodating option for home infusion care.
Raised in Bellingham, Rowena enjoys an active northwest lifestyle with her husband and three sons. Her pastimes include spending time with her family, her pets, racquetball, playing and coaching soccer, hiking, boating, baking and reading.
Rowena is a board member of two non-profit organizations, the Meridian Youth Soccer Club and the Washington State Junior Racquetball Board. She has also recently joined the board for the National Home Infusion Association in 2018.
Abby is a clinical pharmacist responsible for monitoring patient therapy, ensuring the quality and accuracy of medications, and collaborating with physicians and nurses to optimize patient care.
Abby has been working in the pharmacy field since 2002. She received her Doctorate in Pharmacy in 2008 from University of Iowa. Abby moved to Bellingham in 2008 to work at a locally owned community pharmacy as a retail and compounding pharmacist. After a few years in the retail setting, she decided to move on to a clinical position at Infusion Solutions, where she could provide more direct patient care. Abby has completed the Home Infusion Pharmacy Certificate program through the National Home Infusion Association. She spends her free time hiking, skiing, and kayaking with her husband, her two children, and their two dogs. She is thrilled to be a part of a locally owned and operated pharmacy, where patients can know and trust their healthcare providers.
Jeff Bunney, RPh is a clinical pharmacist at Infusion Solutions. Jeff is a 1997 graduate of the University of Washington Pharmacy program. He has a great deal of both home infusion and retail pharmacy experience, which makes for a well-rounded and savvy pharmacist. He is excited to be back in the home infusion realm, working for a locally owned pharmacy that puts patient care first.
Jeff is an audiophile with a great selection of eclectic music, and has a buttery smooth golf swing. He is an avid Seahawks fan and dominates his Fantasy Football league(s).
Michelle is a Clinical Pharmacist at Infusion Solutions. Michelle grew up in Vancouver, BC and attended University of British Columbia for her undergraduate degree in Biology. She knew she wanted to be a pharmacist, and found her best options to continue her education stateside. She ended up at Midwestern University in Glendale, AZ, where she obtained her PharmD degree.
Upon graduation, Michelle stayed in the desert to begin her career. She worked for a large long term care pharmacy in Glendale for for seven years. While there, she honed her pharmacy skills and obtained a board certification in Geriatric Pharmacy.
She and her husband (also a pharmacist) began to look for work closer to family, and the Lin’s ended up in Bellingham. Michelle is excited to start a new chapter in her pharmacy development while also being at home part time with their young child.
When not at work, Michelle and her family like to listen to music and spend time outdoors, hiking, exploring, and walking their two dogs.
It takes a village to raise a pharmacist.
Fun fact: municipalities of less than 500 people have to be chartered as villages in Missouri, so our new pharmacist, Jennifer Harbick PharmD, did in fact spend her childhood in a village. She grew up in Josephville, MO (pop. 300-ish), just east of St. Louis. She and her 3 siblings spent their time outdoors, running barefoot, driving tractors, tending to the crops, and doing the necessary chores on their family homestead. As a result, Jennifer developed a strong work ethic that has served her well throughout her life.
To wit: at 16, she took the advice of her brother-in-law (who was in the drug wholesale business), marched into the local K-Mart Pharmacy, and basically demanded a job. This proved pivotal in her life path as she now set her sights on science and pharmacy. She graduated from high school and immediately enrolled in the St. Louis College of Pharmacy. She commuted 65 miles one-way (uphill, in the snow…) everyday, worked at the local Walgreens pharmacy, and eventually graduated in 2001 with her PharmD. Dedication!
While in pharmacy school, she had a rotation in Anchorage, which opened her eyes to the West. When a recruiter for St. Joseph hospital called, she jumped at the chance and ventured to Bellingham to work in the hospital. From there, she opened and managed a Walgreens in Bellingham, then moved into home infusion with Option Care, where she worked from 2006-2017. Jennifer is now here at Infusion Solutions, and feels blessed to have the opportunity to do the work she loves. She very much enjoys the collaborative clinical environment, and the ability to really get to know the specialty drugs that are the cornerstones of infusion therapy.
Jennifer is married with two kids, ages 9 and 6. They have an active family life that involves church, school, scouts, theater, camping, boating, and more. If time allows, Jennifer loves to read and spend time gardening and cultivating their 5 acre property, re-creating the village of her youth…
We love her precision, thoroughness, and expertise, and feel she is a great member of the team.
Rebecca is a Registered Dietitian at Infusion Solutions.
Dana is the nurse manager at Infusion Solutions. She has a bachelors degree from Western Washington University in Elementary Education and an ASN from Whatcom Community College. Dana completed her Certified registered Nurse of Infusion credentials in early 2014. She loves educating her patients and helping advocate for them to receive the best care possible.
She enjoys spending time with her husband and their 3 children (ages 14, 11, and 4), reading, bike rides with her family, playing with her 2 dogs, and exploring the tide pools at Birch Bay. They recently adopted two children from Uganda, and are officially a mini-van family!
Lauri is a registered nurse at Infusion Solutions.
Originally from California, Shyloh spent some time in Florida before ultimately graduating from Anacortes High School. After that, she attended Skagit Valley Community College (Whidbey Campus) to begin her nursing studies, graduating with an LPN degree in 2007. She then spent an additional two years at Bellingham Technical College to obtain her RN degree.
Shyloh spent numerous years working in long-term care and rehab facilities before joining Infusion Solutions in 2013. She was thrilled to have an opportunity to pursue a position that combined her love of infusion nursing and her desire to help people stay at home to recover from illness.
When not at work, Shyloh enjoys spending time outdoors, walking with her husband and dog, and photography.
Marcedes is a registered nurse at Infusion Solutions. email@example.com
Rachael is an registered nurse at Infusion Solutions.
Lindsey is a registered nurse at Infusion Solutions.
Lynn is a Registered Nurse at Infusion Solutions.
Jennifer has been a nurse for over 30 years. She spent the early part of her career at Swedish hospital in Seattle, where she developed a well rounded nursing skill set. She then moved up to the Bellingham area, and did a wide variety of nursing including stints at the hospital, a skilled nursing home, and home health. About 5 years ago, she discovered the home infusion niche, and was immediately drawn to it’s unique challenges and opportunities to grow. She has dedicated herself to this discipline, and even obtained her CRNI (Certified Registered Nurse of Infusion) credentials two years ago…on the first try no less! This is no small feat and demonstrates that Jennifer has a vast infusion knowledge base and great clinical skill.
Jennifer is a Bellingham native and a proud Sehome High gradute. Her two older sisters went into nursing, and so it seemed logical for her to follow down that path. She has made her way back to Bellingham to raise her two kids, aged 27 and 17, and to adopt as many animals from the Whatcom Humane Society as possible. That list includes 3 dogs and a bird at this point, but that is subject to change.
Outside of work, Jennifer enjoys walking all those dogs, sewing, hiking, and more.
Carrie is an infusion RN at Infusion Solutions.
Caroline is a nurse at Infusion Solutions.
Steve is an infusion nurse at Infusion Solutions.
Allison is an infusion nurse at Infusion Solutions.
Mike is a Pharmacy Technician at Infusion Solutions.
Kristin is a Pharmacy Technician here at Infusion Solutions. She has an extensive history as a technician in hospital, retail, and home infusion environments. She grew up in the Bay Area, and began working at a local Walgreens retail store while in high school. They then sent her to school to get her technician license when she transferred up to WA state. She also worked for 8 years for St. Joseph Hospital in Bellingham.
She was looking for something different to do and was then hired on as a home infusion technician for Option Care in Bellingham. Home infusion quickly became her preferred environment to work, and she is glad to have an opportunity to transition her vast knowledge base and skill set to Infusion Solutions.
When not at work, Kristin enjoys all things in the great outdoors, especially camping and scuba diving, and spending time with her 5 year old son!
Marc is a Pharmacy Technician here at Infusion Solutions.
Kristin Knudsen was born and raised in Grand Junction, CO. She loves the place and still considers it home, but life changes prompted her to make a change…a radical one. She uprooted and moved to Bellingham, WA, essentially sight-unseen. She certainly came at a good time, when it is sunny and warm!
She came to Infusion Solutions at a good time, too. We can really use her 25-plus years of pharmacy technician experience. She …started out thinking about becoming a Veterinarian, but after taking a job in high school at the local pharmacy, she ended up liking it so much she stayed. For 12 years!
She became a board certified pharmacy technician, and eventually ended up taking a job at Advanced Pharmacy Services. It was there that she got exposure to long term care and home infusion pharmacy work. She loved the precision of the work and stayed with APS for another 15 years.
And now, she is here with us at Infusion Solutions. She and her Great Mastiff Thumbelina (yes!) and Sonny the cat have settled in the great northwest, and they look forward to the hiking, kayaking, and camping available to them in our neck of the woods. She has never been to Canada, and is looking forward to crossing that one off the list. Shouldn’t be a problem…
We are happy to have Kristin and look forward to her valuable contributions to our patient care!
Lisa is our newest Pharmacy Technician. She grew up on the east coast, working in the family pharmacy and riding her horse. She attended college in Salem, West Virginia, graduating with a Bachelor of Science degree that did not include pharmacy studies.
Pharmacy reappeared on the horizon many years later when the business she was working for suddenly closed and moved to China. A federally funded program that helps people train for new careers became available with course studies that included Pharmacy Technician. After graduating from Skagit Valley College, she worked at a custom compounding pharmacy hoping to learn those skills. Now that she has transitioned to Infusion Solutions, she is looking forward to building her sterile compounding skills and learning the home infusion business. Lisa reports that she really likes it, if for no other reason than we are keeping her busy…and she likes being busy!
Outside of work, Lisa spends time with her husband, their herd of dogs and cats, and of course, her horse. She continues to actively ride and thoroughly enjoys time spent around all these majestic animals.
Christine is a Pharmacy Technician at Infusion Solutions.
Becky is the Reimbursement Manager at Infusion Solutions. firstname.lastname@example.org
Julie is a Reimbursement Specialist (and a Pharmacy Technician, in a pinch) at Infusion Solutions. Julie graduated in 2006 from Anthem College in Portland, OR, then worked locally in Bellingham for Hoagland’s pharmacy for 3.5 years before joining ISI in December of 2012. She is a great addition to the team, and brings a radiant smile and overall cool vibe to the office.
Lauralee is a Reimbursement Specialist at Infusion Solutions. email@example.com
Caroline is a Reimbursement Specialist for Infusion Solutions. Caroline has extensive experience with all kinds of medical billing, including stints at Tacoma General and Kalispell Regional Hospital in Montana. We are thrilled to have her on the team!
There are many amazing things about Teddi Cantrell, the newest member of the Infusion Solutions reimbursement team. Perhaps the most amazing is that in a lifetime of full-time work, she has held exactly four jobs. Her work history is as follows: the gastronomic giant Royal Fork (2 yrs), the iconic northwest fashion retailer Jay Jacobs (22 years), the national home infusion corporation Option Care/Walgreens/Option Care (19 years), and now, locally owned and operated Infusion Solutions!
This demonstrates incredible loyalty and dedication, which is an unusual trait in this day and age. The Bureau of Labor suggests that the average adult by age will have held 10-12 different jobs by the age of forty. Teddi’s preference is to find a job she loves, and participate fully until circumstances necessitate a change. This allows her to develop a deep understanding of her work and to become a true expert in her field, which is a huge asset to any team. We are delighted that circumstances have led her our way, and are thrilled to have her and her nearly 20 years of home infusion experience working on behalf of our patients!
Teddi was born and raised in the northwest. A lifetime of rain has led her to mandate annual trips to Hawaii, and now she has her sights set on a trip to Italy as well. When not at work, she also enjoys boating, golf, walking their behemoth Black Lab Cole (115 pounds!), and running. She runs consistently with a group that meets weekly, and sprinkles in several 10-15K events throughout the year to keep her in tip-top shape. But most of all, Teddi enjoys attending live music events. It is not an understatement to say that she will see 25-30 live shows throughout the year. She reports her favorite is officially The Eagles/Doobie Brothers concert she and her husband saw at Safeco Field when they threw down for 12th row seats–pretty sweet! Bruno Mars at the Gorge is a close second…
Teddi is married with two grown children. So far, nothing but grand-puppies, but she eagerly awaits the day for a grandchild to enter their lives. She is detail oriented and fashionably hip, and thinks that she might be able to access some retro Jay Jacobs outfits for our next company party. We are incredibly excited to have her, and hope that this is the last stop on her work voyage.
Cortney’s childhood was full of motion and movement. She was born in New Orleans, but her father’s law enforcement work moved the family to Memphis, Vancouver BC, and finally…Blaine, WA. She graduated high school as a Borderite in 1997 and then took to the road, ending up in Kansas City working for a home health company. She liked the work, and proved quite adept, so when she came back to the Northwest after a few years, she landed a job with Option Care in their Bellingham location.
She continued to develop her skills within the industry, and was ultimately offered the reimbursement manager position in the Kennewick, WA office. She spent four years there, but decided to come back to Marysville to be closer to family. She remained at Option Care until early 2018, and has now begun her next career phase with us at Infusion Solutions. Yay! Over the past 20 years, Cortney has done just about all there is to do in infusion/home DME reimbursement, and we are excited to tap into her vast experience. She is a self-starter, an industrious worker, and a real pleasure to have in the office.
Outside of work, Cortney enjoys gardening, scrapbooking, music, and travel. She is married with two boys, ages 22 and 11. The older boy stands an impressive 6’7” tall, lives locally, and works for Coke. The younger boy is a sports fan and enjoys playing lacrosse the most. The family is rounded out by their two dogs, Cash and Willow.
Cortney’s favorite concert of all time is the Garth Brooks show she saw last year, but she is going to Pearl Jam in the very near future…so maybe her love of grunge will supplant her love of Garth.
John is a delivery driver and jack-of-all-trades at Infusion Solutions. firstname.lastname@example.org
Jesse is a Delivery Driver for Infusion Solutions.
You will hear a new voice when you call Infusion Solutions, and that voice you hear belongs to our new receptionist Rose Montoya. Her pleasant and polite tone is an excellent first impression; you see, Rose is one of those people that seems to smile when she talks, and that is conveyed even over the phone.
Rose has been doing this for quite some time, which explains her professionalism and proficiency. Most recently, she worked for a competing home infusion company here in town for 12 years. Because of this background, Rose can do much more than direct phone calls, and so we are keeping her busy with a plethora of office projects. Literally every department at Infusion Solutions is grateful for her contributions. Additional work experience includes reception work at a wide variety of retail operations, and being the friendly face that customers come to know and love.
Outside of work, Rose stays busy with her husband of 30 years tending to their 5 acre homestead and keeping up with her 14 grandchildren. She claims to be simple and boring, but anyone who has ever zip-lined, or braved the Grand Canyon Skywalk (1000 foot drop!) has to have at least a taste for adventure. Additionally, her “unchecked” bucket list includes a trip to Spain and a visit to the 911 memorial in NYC…all in all, I’d say Rose is anything but boring.
Chuck is the Account Manager at Infusion Solutions. He started his work life as a high school biology teacher, and also has a background in medical sales and marketing from his 7 years as a pharmaceutical representative with GlaxoSmithKline. He has enjoyed the transition into the home infusion realm, as he truly believes in the value of home infusion and the positive impact it has on patients’ lives. He is married with 2 children, ages 19 and 12. In his spare time he enjoys spending quality time with his family, the entire spectrum of outdoor recreation, and playing music in various bands.
Don Birnel, co-owner.
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I have never been around such an awesome group of nurses--they were all so very nice. And an extra special thank you to Meghan--you were the best ever thank you for your treatment. You are the best at what you do! -TR, Mt. Vernon
I was skeptical at first since I never had any experience with Infusion Solutions before. Once I came in and received extraordinary care, I was so content. The nurses are all helpful, professional, respectful, friendly, and knowledgeable. I really enjoyed talking to each and every one of them. Thank you to the team at Infusion Solutions! -RG, Sumas
Laurie did an exceptional job. Very caring, professional, and cute too. Thank you for all the great care! -JJ, Arlington
Everyone at Infusion Solutions is very friendly, helpful, and professional. I've been to many medical offices/facilities and Infusion Solutions has been way beyond the typical experience. I usually have to be on top of everything myself to make sure things get done but Infusion Solutions takes care of everything for you. I love the staff and felt like they became my friends. I'm really going to miss Shyloh and Rachael. -KI, Bellingham
Thank you for everything! I am 100% CANCER FREE! -DH, Anacortes
The whole process was comfortable, easy, and efficient. I also appreciated that the RN had great IV skills. Thank you! -RB, Burlington
Absolutely spot on every time. - SV, Everett
Thank you so much for your fine professional service during the time I received infusion therapy. We were unfamiliar with so much of what was going to be involved, but everyone was so helpful during our time of doing this. Keep up your good and merciful work. God bless all of you. -JA, Bellingham
Outstanding! Megan is awesome. The whole crew is amazing. Top to bottom from the nurses to administration to the people answering the phone. I was so taken care of and made to feel comfortable everytime I called or stopped by. Made my life easy! Best medical service I have ever witnessed and been provided. - BH, Lynden
Laurie (nurse) was consistently pleasant and helpful and patient. Gave me good advice for long-term coping. I appreciated the calls fro Rebecca (dietitian) as well. - CD, Coupeville
You--Infusion Solutions, you are wonderful beyond words. I couldn't be happier with the treatment I received. Always helpful and kind. Always timely! Always professional and I am grateful for your care. All of you! My girls (RN's) were Marcedes and Laurie and oh I love them. Office was equally wonderful as was Jeff (pharmacist). Thank you all! - NL, Ferndale
I was so happy and relieved that your services were available. Thankfully, my home care nurse told me about you. I can't thank you enough for a great service. Everyone I had contact with was perfect, kind, explained things well...can't say enough good! Thanks! - LD, Bellingham
Your exam/treatment room is the best I have ever been treated in. -JH, Bellingham
Thank you to all who participated in the services provided to me. They exceeded my expectations. It was a pleasure meeting and interacting with each and everyone. RS--Bellingham
The whole process was comfortable, efficient, and easy. I also appreciated that the RN had great IV skills. Thank you!