Rowena Birnel
Rowena Birnel, RPh

Infusion Solutions is owned and operated by Rowena Birnel, a 1988 graduate of University of Washington School of Pharmacy. Rowena’s pharmacy career includes seven years as an investigational drug coordinator and ambulatory care pharmacist at the Seattle VA Medical Center. She has 15 years experience working in the home infusion industry for two national home infusion providers.

Rowena is proud to be a part of a highly motivated and talented team of professionals whose focus is quality and personalized patient care. She is excited about the opportunity to provide the community a local and accommodating option for home infusion care.

Raised in Bellingham, Rowena enjoys an active northwest lifestyle with her husband and three sons. Her pastimes include spending time with her family, her pets, racquetball, playing and coaching soccer, hiking, boating, baking and reading.

Rowena is a board member of two non-profit organizations, the Meridian Youth Soccer Club and the Washington State Junior Racquetball Board.

Abby Ferreira, PharmD/RPh

Abby is a clinical pharmacist responsible for monitoring patient therapy, ensuring the quality and accuracy of medications, and collaborating with physicians and nurses to optimize patient care.

Abby has been working in the pharmacy field since 2002. She received her Doctorate in Pharmacy in 2008 from University of Iowa. Abby moved to Bellingham in 2008 to work at a locally owned community pharmacy as a retail and compounding pharmacist. After a few years in the retail setting, she decided to move on to a clinical position at Infusion Solutions, where she could provide more direct patient care. Abby has completed the Home Infusion Pharmacy Certificate program through the National Home Infusion Association. She spends her free time hiking, skiing, and kayaking with her husband, her two children, and their two dogs. She is thrilled to be a part of a locally owned and operated pharmacy, where patients can know and trust their healthcare providers.

Jeff Bunney, RPh

Jeff Bunney, RPh is a clinical pharmacist at Infusion Solutions. Jeff is a 1997 graduate of the University of Washington Pharmacy program. He has a great deal of both home infusion and retail pharmacy experience, which makes for a well-rounded and savvy pharmacist. He is excited to be back in the home infusion realm, working for a locally owned pharmacy that puts patient care first.

Jeff is an audiophile with a great selection of eclectic music, and has a buttery smooth golf swing. He is an avid Seahawks fan and dominates his Fantasy Football league(s).

Michelle Lin, PharmD

Michelle is a Clinical Pharmacist at Infusion Solutions. Michelle grew up in Vancouver, BC and attended University of British Columbia for her undergraduate degree in Biology. She knew she wanted to be a pharmacist, and found her best options to continue her education stateside. She ended up at Midwestern University in Glendale, AZ, where she obtained her PharmD degree.

Upon graduation, Michelle stayed in the desert to begin her career. She worked for a large long term care pharmacy in Glendale for for seven years. While there, she honed her pharmacy skills and obtained a board certification in Geriatric Pharmacy.

She and her husband (also a pharmacist) began to look for work closer to family, and the Lin’s ended up in Bellingham. Michelle is excited to start a new chapter in her pharmacy development while also being at home part time with their young child.

When not at work, Michelle and her family like to listen to music and spend time outdoors, hiking, exploring, and walking their two dogs.

Rebecca Smith, RD

Rebecca is a Registered Dietitian at Infusion Solutions.


Dana is the nurse manager at Infusion Solutions.  She has a bachelors degree from Western Washington University in Elementary Education and an ASN from Whatcom Community College. Dana completed her Certified registered Nurse of Infusion credentials in early 2014. She loves educating her patients and helping advocate for them to receive the best care possible.

She enjoys spending time with her husband and their 3 children (ages 14, 11, and 4), reading, bike rides with her family, playing with her 2 dogs, and exploring the tide pools at Birch Bay. They recently adopted two children from Uganda, and are officially a mini-van family!

Lauri, RN

Lauri is a registered nurse at Infusion Solutions.

Shyloh, RN

Originally from California, Shyloh spent some time in Florida before ultimately graduating from Anacortes High School. After that, she attended Skagit Valley Community College (Whidbey Campus) to begin her nursing studies, graduating with an LPN degree in 2007. She then spent an additional two years at Bellingham Technical College to obtain her RN degree.

Shyloh spent numerous years working in long-term care and rehab facilities before joining Infusion Solutions in 2013. She was thrilled to have an opportunity to pursue a position that combined her love of infusion nursing and her desire to help people stay at home to recover from illness.

When not at work, Shyloh enjoys spending time outdoors, walking with her husband and dog, and photography.

Marcedes, RN

Marcedes is a registered nurse at Infusion Solutions.

Rachael, RN

Rachael is an registered nurse at Infusion Solutions.

Lindsey, RN

Lindsey is a registered nurse at Infusion Solutions.

Mary, RN
Mary is a Registered Nurse here at Infusion Solutions. Her path to Infusion Solutions was indeed long and windy–and quite impressive…
Mary grew up in Southern California. She had a natural love of animals, so she entered college intending to be a Veterinarian. But her work as a child life worker (one who helps children adjust to hospitalization through play–how fun!) at U.C. Davis changed her course, and she ultimately decided to pursue a career in nursing. Mary graduated with her RN degree from the University of Southern Maine in Portland.
From there, Mary has worked in all corners of the United States and in nearly every setting imaginable: Labor and Delivery, Cardiac Stepdown, Emergency Room, Infusion, Pediatrics, Hospice, and Travel Nurse are some of her many varied experiences. All of these experiences make Mary a skilled and wonderful clinician and a very valuable asset to our team!
When not working, Mary enjoys dancing (Motown is her jam) and the great outdoors, hiking and exploring her favorite location of all–Washington State. And she still finds time to volunteer with Animals as Natural Therapy once a week, helping girls struggling with addiction issues. Awesome!


Lynn, RN

Lynn is a Registered Nurse at Infusion Solutions.

Jennifer, RN/CRNI

Jennifer has been a nurse for over 30 years. She spent the early part of her career at Swedish hospital in Seattle, where she developed a well rounded nursing skill set. She then moved up to the Bellingham area, and did a wide variety of nursing including stints at the hospital, a skilled nursing home, and home health. About 5 years ago, she discovered the home infusion niche, and was immediately drawn to it’s unique challenges and opportunities to grow. She has dedicated herself to this discipline, and even obtained her CRNI (Certified Registered Nurse of Infusion) credentials two years ago…on the first try no less! This is no small feat and demonstrates that Jennifer has a vast infusion knowledge base and great clinical skill.

Jennifer is a Bellingham native and a proud Sehome High gradute. Her two older sisters went into nursing, and so it seemed logical for her to follow down that path. She has made her way back to Bellingham to raise her two kids, aged 27 and 17, and to adopt as many animals from the Whatcom Humane Society as possible. That list includes 3 dogs and a bird at this point, but that is subject to change.

Outside of work, Jennifer enjoys walking all those dogs, sewing, hiking, and more.

Carrie, RN

Carrie is an infusion RN at Infusion Solutions.

Amolak Gaday

Amolak is a Pharmacy Technician at Infusion Solutions.


Mike Forgays

Mike is a Pharmacy Technician at Infusion Solutions.

Kristin Jowett

Kristin is a Pharmacy Technician here at Infusion Solutions. She has an extensive history as a technician in hospital, retail, and home infusion environments. She grew up in the Bay Area, and began working at a local Walgreens retail store while in high school. They then sent her to school to get her technician license when she transferred up to WA state. She also worked for 8 years for St. Joseph Hospital in Bellingham.

She was looking for something different to do and was then hired on as a home infusion technician for Option Care in Bellingham. Home infusion quickly became her preferred environment to work, and she is glad to have an opportunity to transition her vast knowledge base and skill set to Infusion Solutions.

When not at work, Kristin enjoys all things in the great outdoors, especially camping and scuba diving, and spending time with her 5 year old son!

Marc Ambers

Marc is a Pharmacy Technician here at Infusion Solutions.


Michaela Chadwick

Michaela is a Pharmacy Technician at Infusion Solutions.

Prior to obtaining her technician degree from Skagit Valley College in August of this year, Michaela received her Mechanical Engineering degree from the Colorado School of Mines in Golden, CO. So that means she can fix almost anything AND compound TPN, which is a great combination of skills!

Michaela grew up in the idyllic Front Range of Colorado. She and her three younger brothers were raised in Arvada, where she graduated from high school in 2010. Four years later she was a mechanical engineer, married, and a new resident of the state of Washington. She did some work in the aerospace industry, but always had a keen interest in the human body and so went back to school for her technician license. This is her first pharmacy job post graduation.

Outside of work, Michaela enjoys the great outdoors, and is an avid runner (she just completed the Bellingham Bay Marathon, her third such race). She looks forward to the challenges of this new career, and we are thrilled to have her!

Adrian Bergstrom

Adrian is a Pharmacy technician at Infusion Solutions.


Becky is the Reimbursement Manager at Infusion Solutions.


Julie is a Reimbursement Specialist (and a Pharmacy Technician, in a pinch) at Infusion Solutions.  Julie graduated in 2006 from Anthem College in Portland, OR, then worked locally in Bellingham for Hoagland’s pharmacy for 3.5 years before joining ISI in December of 2012.  She is a great addition to the team, and brings a radiant smile and overall cool vibe to the office.


Lauralee is a Reimbursement Specialist at Infusion Solutions.


Caroline is a Reimbursement Specialist for Infusion Solutions. Caroline has extensive experience with all kinds of medical billing, including stints at Tacoma General and Kalispell Regional Hospital in Montana. We are thrilled to have her on the team!

John Takata

John is a delivery driver and jack-of-all-trades at Infusion Solutions.


Susan is a Delivery Driver for Infusion Solutions.

Rose Montoya

You will hear a new voice when you call Infusion Solutions, and that voice you hear belongs to our new receptionist Rose Montoya. Her pleasant and polite tone is an excellent first impression; you see, Rose is one of those people that seems to smile when she talks, and that is conveyed even over the phone.
Rose has been doing this for quite some time, which explains her professionalism and proficiency. Most recently, she worked for a competing home infusion company here in town for 12 years. Because of this background, Rose can do much more than direct phone calls, and so we are keeping her busy with a plethora of office projects. Literally every department at Infusion Solutions is grateful for her contributions. Additional work experience includes reception work at a wide variety of retail operations, and being the friendly face that customers come to know and love.
Outside of work, Rose stays busy with her husband of 30 years tending to their 5 acre homestead and keeping up with her 14 grandchildren. She claims to be simple and boring, but anyone who has ever zip-lined, or braved the Grand Canyon Skywalk (1000 foot drop!) has to have at least a taste for adventure. Additionally, her “unchecked” bucket list includes a trip to Spain and a visit to the 911 memorial in NYC…all in all, I’d say Rose is anything but boring.

Chuck Loos

Chuck is the Account Manager at Infusion Solutions.  He started his work life as a high school biology teacher, and also has a background in medical sales and marketing from his 7 years as a pharmaceutical representative with GlaxoSmithKline.  He has enjoyed the transition into the home infusion realm, as he truly believes in the value of home infusion and the positive impact it has on patients’ lives.  He is married with 2 children, ages 19 and 12.  In his spare time he enjoys spending quality time with his family, the entire spectrum of outdoor recreation, and playing music in various bands.

Don Birnel
Don Birnel

Don Birnel, co-owner.